Your virtual backup printer
Care Plan is a kind of guarantee extension that works like a replacement printer located in our headquarters, working on your behalf.
During the time of repair, we assign equivalent printing capabilities for you and deliver the printouts without additional costs. Care Plan is available in all EU countries.
No risk of delays or production stoppages
Security provided for the whole repair time
Mitigating any risk of delays
It works even after the warranty period
It works even if the printer is damaged by your fault
|Basic price in Lisa Set||€990|
|Price after buying the printer||€1,290|
|Renewal for next year||€1,290|
|Basic price for Lisa Pro in Set||€1,490|
|Renewal for next year for Lisa Pro||€1,790|
HOW IT WORKS
Purchase Care Plan
Register your printer's serial number
If your device needs repair, send it to us
During repair time we create a virtual printer. It has capabilities equivalent to yours.
You send us files, we make the prints and ship them to you.
Printing potential is equal to the capabilities of the printer being serviced. It means that there are the same time and size restrictions. We print from the powders that you have been ordering before. All the printing costs, including materials, remain on our side. We send the printouts once a week.
The last printouts will be delivered with the repaired printer.
FREQUENTLY ASKED QUESTIONS
What happens with the Care Plan if I decide to sell the printer?
The Care Plan is assigned to your printer’s serial number, so it will work for the future owner.
Can I order prints from materials that are not distributed by Sinterit?
You can print using only original Sinterit powders, limited to the kinds that you have been ordering before.
How long does it take from sending files to ship the printouts?
The production time will be specified by the Sinterit Studio, it shouldn’t vary from the time on your device. Postprocessing (cleaning, sandblasting, packaging etc.) takes one working day, switching materials takes one working day.